Freshdesk + Microsoft Teams
Create Freshdesk tickets from new Microsoft Teams channel messages
Stay up to date with your team's needs with this automation that connects Microsoft Teams with Freshdesk. Whenever there's a new message in a Microsoft Teams channel, this workflow swiftly creates a ticket on Freshdesk. This seamless connection between your communication and customer support tools ensures vital information doesn't slip through the cracks, saving you time and enhancing your productivity.
Stay up to date with your team's needs with this automation that connects Microsoft Teams with Freshdesk. Whenever there's a new message in a Microsoft Teams channel, this workflow swiftly creates a ticket on Freshdesk. This seamless connection between your communication and customer support tools ensures vital information doesn't slip through the cracks, saving you time and enhancing your productivity.
- When this happens...New Channel Message
Triggers when a new message is posted in a channel. Requires installation of the Zapier app from the Teams Store.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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