Formstack + Freshdesk

Create new Freshdesk tickets from new Formstack form submissions

Streamline your customer support operations with this efficient workflow. Whenever a new form submission occurs in Formstack, a corresponding ticket is created in Freshdesk instantly. This automation facilitates prompt responses to customer queries or issues, enhancing your support team's productivity and customer satisfaction.

Streamline your customer support operations with this efficient workflow. Whenever a new form submission occurs in Formstack, a corresponding ticket is created in Freshdesk instantly. This automation facilitates prompt responses to customer queries or issues, enhancing your support team's productivity and customer satisfaction.

  1. When this happens...
    FormstackFormstack
    New Form Submission

    Triggers when a Form recieives a Submission.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

    • FormRequired

    • Field identification

    Trigger
    Instant
    Try It
    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
formstack logo
formstack logo

About Formstack

Formstack is one of the easiest ways to build custom forms that let you collect data your way.
Learn more

Related categories

  • Forms & Surveys

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freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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