Select “Yes” to [stop this Zap step](https://help.zapier.com/hc/en-us/articles/20505304170637-Review-Zap-run-statuses#h_01HD20969HPZ01ENM30NQR79X5) if the app returns an error and enable automatic authentication refresh. Select “No” to run the Zap step regardless of errors. Learn more about [API Request action error handling](https://help.zapier.com/hc/en-us/articles/12899473501453#h_01JKRBY68EDXBB1V817DSTRZ0N).

Requests can only be made to domains associated by this application. Read more about [API Request Setup](https://help.zapier.com/hc/en-us/articles/12899607716493).

Any parameters added to a URL will be URL-encoded and appended to the request URL to pass additional data to the API request.

These headers and values will be applied to the request in addition to any headers created as part of authentication. Authentication headers are added automatically.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Jira Service Management

Is the project billable. Defaults to true.

Does the project use sprints. Defaults to false.

If using sprints, this is the standard length of the sprints. Defaults to 14.

Project id. Find this in project settings or from creating a project via Zapier. Is formatted as "P-{id}."

Forecast is a full-suite business platform that enables professional service organizations to run efficiently and predictably in one AI-powered software.

Forecast

When a new request appears in your Jira Service Management, this workflow instantly creates a corresponding task in the Forecast app. It streamlines the process, ensuring that no request goes unnoticed and every task is efficiently managed. Benefit from a seamless connection between your project management and customer service tools without any manual effort.

Forecast + Jira Service Management

Create tasks in Forecast for new requests in Jira Service Management

Supported triggers and actions

New Request

Create Request

Create Task

Find a Project

Updated Request

API Request (Beta)

Create Project

Find or Create Project

About Forecast

Related categories

About Jira Service Management

Related categories