Dovetail + Front

Create notes in Dovetail for new inbound messages in Front

Streamline your data organization process with this handy workflow. When you receive a new inbound message in Front, it immediately creates a note in Dovetail. This means you can easily track correspondences and compile your customer feedback in one place. This automation ensures you never miss out on any crucial messages, keeping your records up-to-date and your team informed.

Streamline your data organization process with this handy workflow. When you receive a new inbound message in Front, it immediately creates a note in Dovetail. This means you can easily track correspondences and compile your customer feedback in one place. This automation ensures you never miss out on any crucial messages, keeping your records up-to-date and your team informed.

  1. When this happens...
    FrontFront
    New Inbound Message

    Triggers when a new message is received.

    TriggerInstant
  2. automatically do this!
    DovetailDovetail
    Add Data to Project

    Adds data to an existing project.

    ActionWrite
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Supported triggers and actions

    • Team

    • RuleRequired

    Trigger
    Instant
    Try It
    • Team

    • Inboxes

    Trigger
    Instant
    Try It
    • Conversation IDRequired

    • Author

    • BodyRequired

    Action
    Write
  • Action
    Write
dovetail logo
dovetail logo

About Dovetail

Dovetail is an AI-first customer insights hub that combines feedback and research to create a single source of truth for customer knowledge.
Learn more

Related categories

  • Project Management
front-app logo
front-app logo

About Front

Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Learn more

Related categories

  • Customer Support

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