Databox + Freshdesk

Increase Databox counters for new tickets in Freshdesk

Want to know the productivity of your customer care team? Use this Freshdesk / Databox automation to show the volume of new incoming tickets. Once active, it will automatically increase a counter in Databox when there is a new ticket in Freshdesk. You'll always know what is happening with your ticket queue.

Want to know the productivity of your customer care team? Use this Freshdesk / Databox automation to show the volume of new incoming tickets. Once active, it will automatically increase a counter in Databox when there is a new ticket in Freshdesk. You'll always know what is happening with your ticket queue.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    DataboxDatabox
    Increase Counter

    Increment a specified metric by 1 every time this action happens.

    ActionWrite
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Supported triggers and actions

    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
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databox logo

About Databox

Databox is a modern Business Intelligence software for teams that need answers now. It offers BI without the complicated setup or long or long learning curve.
Learn more

Related categories

  • Business Intelligence

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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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  • Customer Support

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