Crisp + NetSuite

Create NetSuite records from new Crisp incoming messages

This workflow comes into action when you receive a new message in the Crisp app, prompting an immediate creation of a record in NetSuite. This allows for an efficient record keeping system in your NetSuite app, keeping track of all incoming communication through Crisp. There's no more need for manual entries or checking multiple platforms, saving you valuable time and reducing the chance for overlooked data.

This workflow comes into action when you receive a new message in the Crisp app, prompting an immediate creation of a record in NetSuite. This allows for an efficient record keeping system in your NetSuite app, keeping track of all incoming communication through Crisp. There's no more need for manual entries or checking multiple platforms, saving you valuable time and reducing the chance for overlooked data.

  1. When this happens...
    CrispCrisp
    Message Incoming

    Triggers when a visitor sends a message.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Create Record

    Creates a new record. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    Trigger
    Instant
    Try It
crisp logo
crisp logo

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn more

Related categories

  • Customer Support
netsuite logo
netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
Learn more

Related categories

  • CRM (Customer Relationship Management)