ConnectWise Manage + tawk.to

Create tickets in ConnectWise Manage for new tawk.to chats started

Stay organized and responsive when new chats start in tawk.to by creating tickets in ConnectWise Manage instantly. With this automation, you can efficiently manage your customer support, ensuring that no conversations slip through the cracks. Keep track of every interaction and provide seamless customer service by streamlining your workflow.

Stay organized and responsive when new chats start in tawk.to by creating tickets in ConnectWise Manage instantly. With this automation, you can efficiently manage your customer support, ensuring that no conversations slip through the cracks. Keep track of every interaction and provide seamless customer service by streamlining your workflow.

  1. When this happens...
    tawk.totawk.to
    New Chat Started

    Triggers when the first message in a chat is sent by a visitor or agent.

    TriggerInstant
  2. automatically do this!
    ConnectWise ManageConnectWise Manage
    Create Ticket

    Creates a new service desk or project ticket.

    ActionWrite
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Supported triggers and actions

    • PropertyRequired

    Trigger
    Instant
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    • PropertyRequired

    Trigger
    Instant
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    • Service Board Filter

    Trigger
    Polling
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    • New, Updated or Both

    • Service Board Filter

    • Specific Service Ticket Filter

    • Project Filter

    Trigger
    Instant
    Try It
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connectwise-manage logo

About ConnectWise Manage

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.

Related categories

  • CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
tawk-to logo
tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn more

Related categories

  • Customer Support