ConnectWise Manage + Freshdesk
Create new tickets in ConnectWise Manage for each new ticket in Freshdesk
Streamline your customer service process with this automation that quickly moves new tickets from Freshdesk straight into ConnectWise Manage. Once set up, every time you receive a new ticket in Freshdesk, the automation will create a corresponding ticket in ConnectWise Manage. Keep your support process running smoothly by ensuring that all customer concerns are swiftly transferred and attended to. This workflow empowers your team to manage customer requests efficiently while reducing manual data entry.
Streamline your customer service process with this automation that quickly moves new tickets from Freshdesk straight into ConnectWise Manage. Once set up, every time you receive a new ticket in Freshdesk, the automation will create a corresponding ticket in ConnectWise Manage. Keep your support process running smoothly by ensuring that all customer concerns are swiftly transferred and attended to. This workflow empowers your team to manage customer requests efficiently while reducing manual data entry.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Ticket
Creates a new service desk or project ticket.
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