Start creating conversations in LiveAgent from new Chatbase form submissions
Streamline your workflow by integrating Chatbase and LiveAgent. Once set up, each time a form is submitted in Chatbase, a new conversation will be created in LiveAgent, ensuring all client communication is captured and addressed promptly. Not only does this minimize administration time, but it also enhances customer relationship management. Simplify your process and improve client communication with this seamless integration.
Streamline your workflow by integrating Chatbase and LiveAgent. Once set up, each time a form is submitted in Chatbase, a new conversation will be created in LiveAgent, ensuring all client communication is captured and addressed promptly. Not only does this minimize administration time, but it also enhances customer relationship management. Simplify your process and improve client communication with this seamless integration.
- When this happens...Form Submission
Triggers when a form is submitted.
- automatically do this!Create Conversation
Creates new conversation.
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Chatbot IDRequired
Try ItNew Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Try ItEmail AddressRequired
Name of GroupRequired
EmailRequired
Name
Gender
Role
MessageRequired
Chatbot IDRequired
Model
Conversation ID
New Customer
Triggers when a new customer is added to system.
Try ItDepartmentRequired
Email AddressRequired
SubjectRequired
Recipient EmailRequired
MessageRequired
Recipient Name
CC Email Address
Conversation Status
Mail Messsage ID
Do Not Send Mails
Is Html Message
Email AddressRequired
Group NameRequired