Callbell + Zendesk

Create Zendesk tickets from new Callbell messages

Streamline your customer service process with this automated system that launches when a new message is created in Callbell. It instantly generates a ticket in Zendesk, optimizing your response time, and ensuring no customer query goes unanswered. This automation connects your Callbell and Zendesk apps, creating a seamless transition and allowing your team to efficiently handle all incoming requests.

Streamline your customer service process with this automated system that launches when a new message is created in Callbell. It instantly generates a ticket in Zendesk, optimizing your response time, and ensuring no customer query goes unanswered. This automation connects your Callbell and Zendesk apps, creating a seamless transition and allowing your team to efficiently handle all incoming requests.

  1. When this happens...
    CallbellCallbell
    Message Created

    Triggers when a new message is created

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

callbell logo
callbell logo

About Callbell

Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.

Related categories

  • CRM (Customer Relationship Management)

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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