Botsify + Microsoft Teams

Send channel messages in Microsoft Teams when new human help is needed in Botsify

Strengthen your team collaboration in real-time with this efficient workflow. Once you receive assistance via Botsify, a channel message is instantaneously initiated in Microsoft Teams. This automation aids in keeping your team informed and responsive, eliminating the need to manually relay updates. Enjoy enhanced workplace communication and productivity with this seamless integration.

When this happens...
Botsify Human Help
Triggers when a person talking to Bot needs Human Help.
TriggerPolling
automatically do this!
Send Bot Message
Sends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.
ActionWrite

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Supported triggers and actions

Botsify Human Help
Triggers when a person talking to Bot needs Human Help.
Trigger
Polling
Try It
- Select FormRequired
Trigger
Polling
Try It
New Lead
Triggers when any when any website bot would collect a lead from user.
Trigger
Polling
Try It
- User QueryRequired
- Bot ResponseRequired
- Query Type (Keyword, Phrase)
Action
Write
- TeamRequired
Trigger
Polling
Try It

- ChatRequired
- Exclude messages by you?
Trigger
Polling
Try It
- TeamRequired
Trigger
Polling
Try It

- TeamRequired
- ChannelRequired
Trigger
Polling
Try It
- Team MemberRequired
Action
Write
- ChatRequired
- MessageRequired
- Message TextRequired
- Message Text Format
Action
Write
- TeamRequired
- ChannelRequired
- Message IDRequired
- Message Text Format
- Reply ContentRequired
Action
Write
- TeamRequired
- ChannelRequired
- Message TextRequired
- Message Text Format
Action
Write
- Send ToRequired
- Message Text (Optional)
- Card TypeRequired
Action
Write
- TeamRequired
- Channel IDRequired
Action
Search
- Chat IDRequired
Action
Search
- Search byRequired
Action
Search

A New Subscriber From Facebook
Triggers when there is a new user started talking to your Facebook Bot.
Trigger
Polling
Try It
- Bot User IDRequired
Trigger
Polling
Try It
User Attribute Added
Triggers when any when any user attribute is added.
Trigger
Polling
Try It
- MessageRequired
- Segment
- Fallback Text
Action
Write
- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Trigger
Polling
Try It
New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- TeamRequired
- ChannelRequired
Trigger
Polling
Try It
- TeamRequired
- Channel NameRequired
- Description
- Favorite for All?
Action
Write
- Team Member(s)Required
- Message Text Format
- Message TextRequired
Action
Write
- TeamRequired
- Channel NameRequired
- Description
Action
Write
- TeamRequired
- Public ChannelRequired
- Message TextRequired
- Message Text Format
Action
Write
- ChatRequired
- Message Text Format
- Message TextRequired
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- TeamRequired
- ChannelRequired
- Message IDRequired
Action
Search
- Chat IDRequired
- Message IDRequired
Action
Search
- TeamRequired
- Channel NameRequired
- Include Archived Channels
Action
Search

About Botsify

Botsify is a platform to create artificial intelligent Chatbots to replace your live support without any coding.

Related categories

Customer Support

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn more

Botsify + Microsoft Teams

Send channel messages in Microsoft Teams when new human help is needed in Botsify

Botsify Human Help

Form Submitted

New Lead

Create Story

New Channel

New Chat Message

New Team Member

New Reply to Message

Create One-on-One Chat

Edit Chat Message

Reply to Channel Message

Send Channel Message

Send Message with Card

Get Channel by ID

Get Chat by ID

Find Team Member

A New Subscriber From Facebook

Get User Conversations

User Attribute Added

Send Broadcast

New Channel Mention

New Chat

New Channel Message

Create Channel

Create Chat and Send Message

Create Private Channel

Send Bot Message

Send Chat Message

API Request (Beta)

Get Channel Message

Get Chat Message

Find Public Channels

About Botsify

Related categories

About Microsoft Teams

Related categories

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