Birdeye + BoomTown

Log new calls in BoomTown to create customers in Birdeye

Effortlessly streamline your customer management process with this workflow. Once a call is logged in BoomTown, a new customer profile is promptly created in Birdeye, saving you time and ensuring no prospect is overlooked. This automation offers a fast and efficient solution to handle your growing client base.

When this happens...
Call Logged
Triggers when a call is logged for one of your assigned leads.
TriggerInstant
automatically do this!
Create Customer
Creates a new customer for a specified business.
ActionWrite

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Supported triggers and actions

Call Logged
Triggers when a call is logged for one of your assigned leads.
Trigger
Instant
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Email Received
Triggers when you receive a email from one of your assigned leads.
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Instant
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Lead Asked Question
Triggers when a lead submits a web inquiry or question on your BoomTown site.
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Instant
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Tag Removed
Triggers when a tag is removed from an assigned lead.
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Instant
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To-Do Created
Triggers when a To-Do is created for an assigned lead.
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Instant
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- Business numberRequired
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Instant
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New Canceled Invoice
Triggers when a payment request is canceled in birdeye
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Instant
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- Business numberRequired
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Instant
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- Parent Business NumberRequired
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Instant
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New Invoice
Triggers when a new invoice is created in birdeye
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Instant
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New Payment
Triggers when a new payment is created in birdeye
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Instant
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- Business NumberRequired
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Instant
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- Parent Business NumberRequired
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Instant
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- ClientIdRequired
- First NameRequired
- Last Name
- Date of Birth
- EmailRequired
- PhoneRequired
- Gender
- Business NumberRequired
- Appointment IdRequired
- Provider Id
- Provider First Name
- Provider Last Name
- Start TimeRequired
- End Time
- Appointment Type Id
- Appointment Type
- Duration
- Reason To Visit
- Notes
- Guardian Id
- Guardian First Name
- Guardian Last Name
- Guardian Dob
- Guardian Gender
- Guardian Email
- Guardian Phone
- Source
- Timezone
- Action
- CRM Name
Action
Write
- First Name
- Last Name
- Email
- Phone
- Total AmountRequired
- Invoice Created Date
- Invoice Number
- Custom Fields
- Tags
- Invoice Due Date
- Invoice Item Desc
- Attachment URL
- External Reference Id
- Delay In Hours
- Email Template
- Send Email
- Send Immediately
- Send Text
- Text Template
- Crm Name
- Crm Doc Id
- CRM CustomerId
- External Tracking Id
- Automation UserRequired
Action
Write
- Business NumberRequired
- Customer IdRequired
Action
Write
- Crm Doc Id
- Crm Name
- CRM CustomerId
- External Reference Id
- Notes
- Paid Date
- User Id
Action
Write
- Assigned To EmailRequired
- Ticket Status
- Ticket IDRequired
- Parent Business NumberRequired
- User EmailRequired
Action
Write

Category Changed
Triggers when a category is changed for one of your assigned leads.
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Instant
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New Lead
Triggers when a new lead is created.
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Instant
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Tag Added
Triggers when a tag is added to an assigned lead.
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Instant
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Text Received
Triggers when you receive a text message from one of your assigned leads.
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Instant
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- First NameRequired
- Last NameRequired
- Address
- City
- State
- Zip Code
- Email Address
- Day Phone
- Night Phone
- Phone 3
- Notes
- Description
- Birthday
- Closing Date
- Avg Listing Price
Action
Write
- Business NumberRequired
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Instant
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- Business NumberRequired
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Instant
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New Refund
Triggers when a new refund is created in birdeye
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Instant
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- Business NumberRequired
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Instant
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- Business NumberRequired
- CRM Name
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Instant
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- Parent Business NumberRequired
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Instant
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- Parent Business NumberRequired
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Instant
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- Business NumberRequired
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Instant
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- Business IdRequired
- First Name
- Last Name
- Customer Email
- Customer Phone
- External Reference ID
- Custom Fields
- Referred By Code
- Referred By Email
- Referred By Phone
- Employee First Name
- Employee Last Name
- Employee Email Id
- Employee Phone Number
- CRM Name
Action
Write
- Appointment IdRequired
- External Appointment IdRequired
- Business numberRequired
- ActionRequired
- Appointment StatusRequired
Action
Write
- Event NameRequired
- Location Business NumberRequired
- CRM NameRequired
Action
Write
- business NumberRequired
- appointment IdRequired
- ActionRequired
- Start TIme
- End Time
- Duration
- AppointmentType Id
- Appointment Type
- Provider Id
- provider first name
- provider last name
- Client Id
- First Name
- Last Name
- Date of birth
- Email
- Phone
- Gender
- Notes
- Guardian Id
- Guardian First Name
- Guardian First Name
- Guardian Dob
- Guardian Gender
- Guardian Email
- Guardian Phone
- Source
- Timezone
- CRM Name
Action
Write

About Birdeye

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

Learn more