Atera + Microsoft Teams
Send Microsoft Teams chat messages when customers respond to Atera tickets
Save time responding to your clients swiftly and efficiently. Whenever a customer responds to a ticket in Atera, this workflow sends a chat message in Microsoft Teams, keeping your team instantly updated. It efficiently bridges your customer service and communication platforms, ensuring no response is missed while streamlining your internal communication.
Save time responding to your clients swiftly and efficiently. Whenever a customer responds to a ticket in Atera, this workflow sends a chat message in Microsoft Teams, keeping your team instantly updated. It efficiently bridges your customer service and communication platforms, ensuring no response is missed while streamlining your internal communication.
- When this happens...Customer Responded to a Ticket
Triggers when a customer responded to a ticket.
- automatically do this!Send Chat Message
Sends a message to an existing chat.
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AI Technician Comment Added
Triggers when an AI technician comment is added to an AI conversation.
Try ItAlert Resolved
Triggers when alert resolved in Atera.
Try ItAutopilot Conversation Escalated
Triggers when a new Autopilot conversation is escalated.
Try ItAutopilot Conversation Summary Created
Triggers when a new conversation summary is created in Autopilot.
Try It
New Alert Created
Triggers when a new alert is created.
Try ItAutopilot Conversation Created
Triggers when a new Autopilot conversation is created.
Try ItAutopilot Conversation Status Updated
Triggers when a new Autopilot conversation status is updated.
Try ItAutopilot Conversation Title Created
Triggers when a new Autopilot conversation title is updated.
Try It
