Airtable + Freshdesk

Create Freshdesk tickets from new Airtable records

Create seamless support workflows when new records are added in Airtable by automatically generating tickets in Freshdesk. This efficient automation helps streamline your customer support process, ensuring that requests are addressed promptly and managed in a structured manner. Save time and enhance user satisfaction by bringing together Airtable and Freshdesk with this powerful workflow.

Create seamless support workflows when new records are added in Airtable by automatically generating tickets in Freshdesk. This efficient automation helps streamline your customer support process, ensuring that requests are addressed promptly and managed in a structured manner. Save time and enhance user satisfaction by bringing together Airtable and Freshdesk with this powerful workflow.

  1. When this happens...
    AirtableAirtable
    New Record

    Triggers when a new record is created or new or existing records when first added to a selected view.

    TriggerPolling
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

    • Help Text

    • BaseRequired

    • TableRequired

    • Last modified time columnRequired

    • Limit to view

    • Include file contents?

    Trigger
    Polling
    Try It
    • BaseRequired

    • TableRequired

    Action
    Write
    • NameRequired

    • Workspace IDRequired

    • Number of TablesRequired

    Action
    Write
    • BaseRequired

    • Table NameRequired

    • Table Description

    • Primary Field Name

    • Primary Field Type

    Action
    Write
airtable logo
airtable logo

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.
Learn more

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  • Databases

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freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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