Acuity Scheduling + Zendesk

Create Zendesk tickets from new Acuity Scheduling appointments

Manage your workflow efficiently with this integration between Acuity Scheduling and Zendesk. When a new appointment is booked in Acuity Scheduling, it will generate a ticket in Zendesk instantly. This allows you to keep track of your client requests effortlessly, ensuring no appointment slips through the cracks.

Manage your workflow efficiently with this integration between Acuity Scheduling and Zendesk. When a new appointment is booked in Acuity Scheduling, it will generate a ticket in Zendesk instantly. This allows you to keep track of your client requests effortlessly, ensuring no appointment slips through the cracks.

  1. When this happens...
    Acuity SchedulingAcuity Scheduling
    New Appointment

    Triggers when a new appointment is scheduled.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • Calendar

    • Appointment Type

    Trigger
    Instant
    Try It
    • Calendar

    • Appointment Type

    Trigger
    Instant
    Try It
    • CouponRequired

    • Certificate Code

    Action
    Write
    • CalendarRequired

    • Start Date and TimeRequired

    • End Date and TimeRequired

    • Notes

    Action
    Write
acuity-scheduling logo
acuity-scheduling logo

About Acuity Scheduling

Easy online appointment scheduling software. Save time by having clients book appointments, complete custom intake forms, and pay in advance 24/7 anywhere in the world.

Related categories

  • Scheduling & Booking

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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