Zendesk + Sage Intacct
Add customer details to private comment to ticket in Zendesk for Sage Intacct customers
Triggers on new tickets in Zendesk. When there's a matching customer in Sage Intacct for the customer writing in, the Zap adds a private comment in the Zendesk ticket with a URL to the customer's info in Sage Intacct
Triggers on new tickets in Zendesk. When there's a matching customer in Sage Intacct for the customer writing in, the Zap adds a private comment in the Zendesk ticket with a URL to the customer's info in Sage Intacct
- When this happens...New Ticket
Triggers when a new ticket is created. Optionally select an organization.
- automatically do this...Find Customer
Finds a customer based on search criteria.
- then do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
About Sage Intacct
Sage Intacct is a cloud-based financial management software that streamlines & automates accounting business processes, providing real-time financial insights.