Twilio + Zoho Desk

Create Zoho Desk tickets from new Twilio calls

When a new call comes in on your Twilio line, ensure immediate response and streamline your customer support with this handy workflow. With each incoming call, a fresh ticket is generated in your Zoho Desk platform promptly, equipping your support team to deliver fast and efficient service. Transform your phone-based customer experience with this simple and effective automation.

When a new call comes in on your Twilio line, ensure immediate response and streamline your customer support with this handy workflow. With each incoming call, a fresh ticket is generated in your Zoho Desk platform promptly, equipping your support team to deliver fast and efficient service. Transform your phone-based customer experience with this simple and effective automation.

  1. When this happens...
    TwilioTwilio
    New Call

    Triggers when a call is finished on your Twilio number.

    TriggerInstant
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
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Supported triggers and actions

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twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
Learn more

Related categories

  • Phone & SMS

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zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho