Select the property to watch for Chat End events.

Select the property to watch for Chat Start events.

Select the property to watch for New Chat Transcript events.

Select the property to watch for new Tickets.

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

tawk.to

Users to assign reminder to (if left empty, will be assigned to self).

Image URL to be rendered as the card's thumbnail.

Image URL to be rendered as the card's icon.

Send the message under an alias. (If left empty, will post as if the bot sent a message normally).

Image URL of the alias you want to post under. Note that the message sender name must be set for this field to be functional.

From the dropdown, select the chat you would like to post a message to!

Image of the alias you want to post under (previous field must be set).

Send a structured message instead. Use valid JSON. Try [here](https://cliq.zoho.com/messagebuilder) to visualize your message first (If this field is used, the other fields will be ignored).

To learn more, read the [Zoho Cliq API Documentation](https://www.zoho.com/cliq/help/restapi/v2/)

Select “Yes” to [stop this Zap step](https://help.zapier.com/hc/en-us/articles/20505304170637-Review-Zap-run-statuses#h_01HD20969HPZ01ENM30NQR79X5) if the app returns an error and enable automatic authentication refresh. Select “No” to run the Zap step regardless of errors. Learn more about [API Request action error handling](https://help.zapier.com/hc/en-us/articles/12899473501453#h_01JKRBY68EDXBB1V817DSTRZ0N).

Requests can only be made to domains associated by this application. Read more about [API Request Setup](https://help.zapier.com/hc/en-us/articles/12899607716493).

Any parameters added to a URL will be URL-encoded and appended to the request URL to pass additional data to the API request.

These headers and values will be applied to the request in addition to any headers created as part of authentication. Authentication headers are added automatically.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Zoho Cliq is a real time messaging software built to provide enhanced productivity and team collaboration.

Zoho Cliq

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Slack

Real-time messaging with integrated task management, video conferencing, shared calendars and more.

Glip

Flock is a communication app for teams that speeds up and simplifies your work life. It lets you connect with your team, get on video calls, manage projects with to-dos, polls and reminders. All of this and more over an interface that's polished-to-perfection!

Flock

Twist keeps your conversations on-topic and in one place. For teams who want to make work calmer, more organized, and more productive.

Twist

Instantly build dynamic interfaces that connect to Zaps and a data source (like Tables). Interfaces gives you a drag-and-drop way to build visual workflows for any business process, without writing code.

Zapier Interfaces

Start a seamless conversation across your business tools with this workflow. When a new chat initiates in tawk.to, it will immediately send a channel message in Zoho Cliq. This keeps your team in the loop and fosters quicker response times, improving customer satisfaction and streamlining communication. Turn this workflow on and never miss a conversation again.

tawk.to + Zoho Cliq

Start new chats in tawk.to and send channel messages in Zoho Cliq

Supported triggers and actions

Chat Ended

New Chat Transcript

Broadcast a Bot Message

Send Channel Message

New Chat Started

New Ticket

Send Direct Message

API Request (Beta)

About tawk.to

Related categories

About Zoho Cliq

Related categories

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