Recurly + Zendesk

Create new Zendesk users for each new subscription in Recurly

Boost customer service efficiency with this seamless workflow. When a new subscription happens in Recurly, it will immediately create a user in Zendesk. This not only streamlines your customer management but also ensures your support team can immediately engage with your new subscribers. Perfect for businesses aiming to enhance their customer experience and interaction.

When this happens...
New Subscription
Triggered when a new Subscription is created.
TriggerInstant
automatically do this!
Create User
Triggers when a new user is created.
ActionWrite

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Supported triggers and actions

New Account
Triggered when you add a new account.
Trigger
Polling
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- type
Trigger
Instant
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- Account Code
- State
- Type
Trigger
Polling
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- Account CodeRequired
- Username
- E-mail
- CC emails
- First name
- Last name
- Company
- VAT number
- Tax exempt
- Phone number
- Street 1
- Street 2
- City
- State/Province
- Zip/Postal code
- Country
Action
Write
- TagsRequired
Trigger
Polling
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- Organization
Trigger
Polling
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New Organization
Triggers when a new organization is created.
Trigger
Polling
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- Ticket (Required for non-admins)
Trigger
Polling
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New User
Triggers when a new user is created.
Trigger
Polling
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- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

New Invoice
Triggered when a new Invoice is created.
Trigger
Instant
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New Subscription
Triggered when a new Subscription is created.
Trigger
Instant
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- Account CodeRequired
- Username
- Email
- First Name
- Last Name
- Company Name
Action
Write
New Group
Triggers when a new group is created.
Trigger
Polling
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- ViewRequired
Trigger
Polling
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- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
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- Organization
Trigger
Polling
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New View
Triggers when a new view is created.
Trigger
Polling
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write

About Recurly

Recurly is a subscription management platform delivering a competitive advantage for leading brands worldwide. Trusted by Sling TV, BarkBox, Asana, and thousands more to drive recurring revenue.

Learn more