NetSuite + Zendesk

Create Zendesk tickets from new NetSuite records

When a new record is added in NetSuite, save time and improve customer response with this workflow that promptly opens a ticket in Zendesk. Instead of manually checking NetSuite records and creating a corresponding ticket in Zendesk, this efficient automation quickly handles the process for you. Keep your team updated and your customers satisfied with this streamlined solution.

When a new record is added in NetSuite, save time and improve customer response with this workflow that promptly opens a ticket in Zendesk. Instead of manually checking NetSuite records and creating a corresponding ticket in Zendesk, this efficient automation quickly handles the process for you. Keep your team updated and your customers satisfied with this streamlined solution.

  1. When this happens...
    NetSuiteNetSuite
    New Record

    Triggers when a new record is created. Supports standard and custom records.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • Standard or Custom Record Type?Required

    • Select a Saved SearchRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    • RecordRequired

    • File to attachRequired

    Action
    Write
    • Record TypeRequired

    • RecordRequired

    • File to detachRequired

    Action
    Write
    • Record TypeRequired

    Action
    Write
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netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
Learn more

Related categories

  • CRM (Customer Relationship Management)
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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