Create requests in ManageEngine ServiceDesk Plus Cloud for new Paperless Forms entries
Efficiently streamline your service requests with this workflow that connects Paperless Forms and ManageEngine ServiceDesk Plus Cloud. When a new entry is submitted through Paperless Forms, it instantly creates a request in the ManageEngine ServiceDesk Plus Cloud, allowing you to manage and respond to customer requests promptly. Enhance your customer support process with this seamless automation.
Efficiently streamline your service requests with this workflow that connects Paperless Forms and ManageEngine ServiceDesk Plus Cloud. When a new entry is submitted through Paperless Forms, it instantly creates a request in the ManageEngine ServiceDesk Plus Cloud, allowing you to manage and respond to customer requests promptly. Enhance your customer support process with this seamless automation.
- When this happens...New Entry (Rest)
Triggers when a new entry is submitted.
- automatically do this!Create Request
Creates a new request.
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Form Name
Try ItService Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Custom Field
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Custom Field
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Custom Field
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.