MailUp + Zendesk

Add new Zendesk users to a MailUp list instantly

Enhance your email marketing efforts by ensuring that whenever a new user is added in Zendesk, they are instantly included in your MailUp list. This workflow seamlessly connects your customer support platform with your marketing communications for streamlined operations. It's an efficient method to stay connected with your customers, boosting engagement and ensuring they are continually updated with your latest offerings.

When this happens...
New User
Triggers when a new user is created.
TriggerPolling
automatically do this!
Add Recipient to List
Adds a new recipient to the specified list as a subscriber.
ActionWrite

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Supported triggers and actions

New Group
Triggers when a new group is created.
Trigger
Polling
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- ViewRequired
Trigger
Polling
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- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
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- Organization
Trigger
Polling
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New View
Triggers when a new view is created.
Trigger
Polling
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write

- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write
- ListRequired
- MessageRequired
Trigger
Polling
Try It
- ListRequired
Trigger
Polling
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- ListRequired
Trigger
Polling
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- ListRequired
Trigger
Polling
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- Target ListRequired
- Target GroupRequired
- EmailRequired
Action
Write
- Target ListRequired
- EmailRequired
Action
Write
- Source MessageRequired
- Target ListRequired
- Target GroupRequired
Action
Write

- TagsRequired
Trigger
Polling
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- Organization
Trigger
Polling
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New Organization
Triggers when a new organization is created.
Trigger
Polling
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- Ticket (Required for non-admins)
Trigger
Polling
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New User
Triggers when a new user is created.
Trigger
Polling
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write
- ListRequired
Trigger
Polling
Try It
- ListRequired
Trigger
Polling
Try It
- ListRequired
Trigger
Polling
Try It
- Target ListRequired
- SubjectRequired
- ContentRequired
- Notes
Action
Write
- Target ListRequired
- Group NameRequired
- Notes
- Deletable
Action
Write
- Source ListRequired
- Email MessageRequired
- Target Email AddressRequired
Action
Write
- Recipient to RemoveRequired
- Source ListRequired
Action
Write

About MailUp

MailUp is your complete email delivery solution. Send newsletters, create blog digests from RSS feeds, send automated messages when certain conditions occur. Advanced email marketing tools made easy.

Learn more

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

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Customer Support

MailUp + Zendesk

Add new Zendesk users to a MailUp list instantly

New Group

New Ticket in View

Tag Added to User

New Suspended Ticket

Updated Ticket

New View

Create Organization

Create Ticket

Add Comment to Ticket

Update Organization

Update User

API Request (Beta)

Find Ticket Comments

Find a Group

Find an Organization

Find or Create Organization

New Email Sent

New Email Message in List

New Recipient Pending

New Recipient Unsubscribed

Add Recipient to Group

Add Recipient to List

Send Message to Group

New Tag Added to Ticket

New Ticket

New Organization

New Action on Ticket

New User

Delete User

Remove Tag(s) from Ticket

Attach File to Ticket

Add Tag(s) to Ticket

Update Ticket

Create User

Find an Agent

Find Tickets

Find Latest Comment

Find a User

Find or Create User

New Email Message Template

New Group

New Recipient Subscribed

Create New Email Message

Create New Group

New Send Email

Remove Recipient From List

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