Mailsuite + Zendesk
Create Zendesk tickets for new first PDF views via Mailtrack
Knowing who has read your files becomes easier with this Zapier template. Once it's active, it will automatically provide you with a ticket for follow up in Zendesk whenever you have a new read file in your emails tracked by Mailtrack.
Knowing who has read your files becomes easier with this Zapier template. Once it's active, it will automatically provide you with a ticket for follow up in Zendesk whenever you have a new read file in your emails tracked by Mailtrack.
- When this happens...First Open Notification
Triggers when someone open an email for the first time.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About Mailsuite
Mailsuite is an email tracker for Gmail that lets you monitor email opens, clicks, and document views in real time.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
