M1 + Zendesk
Create tickets in Zendesk from new calls in M1 for seamless customer support
With this workflow, whenever a new call occurs in your M1 app, a ticket is immediately created in Zendesk without any manual effort on your part. This smooth integration facilitates efficient customer service management, allowing your team to quickly address and resolve issues flagged during calls. Save time and enhance your productivity by streamlining your process with this handy automation.
With this workflow, whenever a new call occurs in your M1 app, a ticket is immediately created in Zendesk without any manual effort on your part. This smooth integration facilitates efficient customer service management, allowing your team to quickly address and resolve issues flagged during calls. Save time and enhance your productivity by streamlining your process with this handy automation.
- When this happens...Call
Triggers when a call is finished and its transcription is done.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps
