Jira Service Management + Zoho Desk

Add comments in Zoho Desk when requests in Jira Service Management are updated

Enhance your customer service efficiency with this powerful workflow. As a request gets updated in your Jira Service Management, a corresponding comment will be added to your Zoho Desk, keeping all team members up-to-date in real time. It offers seamless update management and response coordination, enabling you to provide exceptional customer service.

Enhance your customer service efficiency with this powerful workflow. As a request gets updated in your Jira Service Management, a corresponding comment will be added to your Zoho Desk, keeping all team members up-to-date in real time. It offers seamless update management and response coordination, enabling you to provide exceptional customer service.

  1. When this happens...
    Jira Service ManagementJira Service Management
    Updated Request

    Triggers when a request is updated.

    TriggerPolling
  2. automatically do this!
    Zoho DeskZoho Desk
    Add Comment

    Add a comment to a ticket.

    ActionWrite
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Supported triggers and actions

    • SiteRequired

    • ProjectRequired

    Trigger
    Polling
    Try It
    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho