Jira Service Management + Microsoft Teams Events

Handle new message queries in Microsoft Teams Events by creating requests in Jira Service Management

Easily bridge the gap between Microsoft Teams and Jira with this seamless workflow. When a message query is made in the Microsoft Teams Events, it instantly initiates a request creation in Jira Service Management. This integration not only streamlines your project management but also enhances team collaboration, ensuring no update or request gets overlooked. Experience an effortless communication flow between your favorite platforms.

Easily bridge the gap between Microsoft Teams and Jira with this seamless workflow. When a message query is made in the Microsoft Teams Events, it instantly initiates a request creation in Jira Service Management. This integration not only streamlines your project management but also enhances team collaboration, ensuring no update or request gets overlooked. Experience an effortless communication flow between your favorite platforms.

  1. When this happens...
    Microsoft Teams EventsMicrosoft Teams Events
    Message Query

    Search across Microsoft Teams using Microsoft Graph Search.

    TriggerPolling
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

    • OrganizerRequired

    Trigger
    Instant
    Try It
    • TeamRequired

    • MemberRequired

    • Private ChannelRequired

    • Add as owner?

    Action
    Write
    • TeamRequired

    • ChannelRequired

    Action
    Write
    • TeamRequired

    • PrivateChannelRequired

    • Member EmailRequired

    Action
    Search
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
microsoft-teams-events logo
microsoft-teams-events logo

About Microsoft Teams Events

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective. Requires tenant admin consent.

Related categories

  • Microsoft
  • Team Chat
  • Webinars