Start new consents in iubenda when new chats are initiated in tawk.to
Ensure a privacy-focused communication with your leads by setting up this workflow between tawk.to and iubenda. Whenever a new chat kicks off in tawk.to, it will initiate a new consent in iubenda, helping you remain compliant with data privacy regulations. Benefit from a streamlined process that combines live chat interactions with consent management, saving you time and enforcing privacy rules seamlessly.
Ensure a privacy-focused communication with your leads by setting up this workflow between tawk.to and iubenda. Whenever a new chat kicks off in tawk.to, it will initiate a new consent in iubenda, helping you remain compliant with data privacy regulations. Benefit from a streamlined process that combines live chat interactions with consent management, saving you time and enforcing privacy rules seamlessly.
- When this happens...New Chat Started
Triggers when the first message in a chat is sent by a visitor or agent.
- automatically do this!Create a New Consent
This action will create a new consent in the iubenda Consent Solution. The new consent automatically creates a new subject, available in the relative section of the dashboard. Each consent action contains all the information necessary to uniquely identify that specific consent, the subject who performed it, the preferences expressed with that consent, the legal notices the user has accepted, the proof (e.g. the form the user was presented with). If you're trying to edit the preferences of an existing subject, use the "Update a subject" action instead.
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