Help Scout + ThriveCart
Create conversations in Help Scout when recurring payments fail in ThriveCart
This workflow delivers a seamless solution to manage failed recurring payments in ThriveCart. When a recurring payment issue is detected in your ThriveCart application, it instantly initiates a conversation within Help Scout. This allows for swift and efficient problem resolution, keeping your customer relationships strong and your business run smoothly. It makes managing payment failures less stressful, ensuring your customer service always stays on point.
This workflow delivers a seamless solution to manage failed recurring payments in ThriveCart. When a recurring payment issue is detected in your ThriveCart application, it instantly initiates a conversation within Help Scout. This allows for swift and efficient problem resolution, keeping your customer relationships strong and your business run smoothly. It makes managing payment failures less stressful, ensuring your customer service always stays on point.
- When this happens...Recurring Payment Failed
Triggers when a subscription or split pay rebill payment fails.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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