Help Scout + monday.com
Create conversations in Help Scout when specific column values change in monday.com boards
Enhance your customer service efficiency with this workflow. Whenever a specific column value changes in your monday.com board, it initiates a new conversation in your Help Scout app. This automation keeps your support team constantly updated with any changes, enabling them to provide timely responses and enhance their overall communication efficiency. Stay on top of your updates without having to manually monitor or initiate conversations.
Enhance your customer service efficiency with this workflow. Whenever a specific column value changes in your monday.com board, it initiates a new conversation in your Help Scout app. This automation keeps your support team constantly updated with any changes, enabling them to provide timely responses and enhance their overall communication efficiency. Stay on top of your updates without having to manually monitor or initiate conversations.
- When this happens...Specific Column Value Changed in Board
Triggers when a specific column's value changes in the selected board.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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