Halo Service Solutions + Zendesk
Create new Zendesk tickets from new Halo Service Solutions tickets
Streamline your customer service processes with this seamless workflow. When a new ticket is received in Halo Service Solutions, a corresponding ticket is instantly created in Zendesk. Make your customer support more efficient and organized, eliminating the need for manual data entry or monitoring multiple platforms.
Streamline your customer service processes with this seamless workflow. When a new ticket is received in Halo Service Solutions, a corresponding ticket is instantly created in Zendesk. Make your customer support more efficient and organized, eliminating the need for manual data entry or monitoring multiple platforms.
- When this happens...New Ticket
Triggers when a new ticket is created in Halo.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
New Group
Triggers when a new group is created.
Try It
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
NameRequired
Customer NameRequired
Site NameRequired
Email Address
Network Login
Work Phone Number
Mobile Phone Number
TagsRequired
Try It
