Halo Service Solutions + WhatsApp Notifications
Update and send WhatsApp Notifications messages when tickets are updated in Halo Service Solutions
Stay updated on all changes made to your tickets in Halo Service Solutions with this efficient workflow. When a ticket gets updated in Halo Service Solutions, an instant message will be dispatched through WhatsApp Notifications, ensuring you never miss any critical updates. This automatic process eliminates the need for manual monitoring and timely delivery of updates, enhancing your service response time and productivity.
Stay updated on all changes made to your tickets in Halo Service Solutions with this efficient workflow. When a ticket gets updated in Halo Service Solutions, an instant message will be dispatched through WhatsApp Notifications, ensuring you never miss any critical updates. This automatic process eliminates the need for manual monitoring and timely delivery of updates, enhancing your service response time and productivity.
- When this happens...Ticket Updated
Triggers when a ticket is updated in Halo.
- automatically do this!Send Message
Sends a message to a WhatsApp user.
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DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
TemplateRequired
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
NameRequired
Customer NameRequired
Site NameRequired
Email Address
Network Login
Work Phone Number
Mobile Phone Number