Gravity Forms + Request Tracker (RT)

Create tickets in Request Tracker (RT) from new Gravity Forms submissions

Easily manage support requests from customers by automatically creating tickets in Request Tracker (RT) whenever a new form submission is received in Gravity Forms. This seamless workflow ensures you stay on top of customer issues and inquiries, without having to manually transfer information between systems. Save time, improve response rates, and enhance customer satisfaction with this powerful automation.

Easily manage support requests from customers by automatically creating tickets in Request Tracker (RT) whenever a new form submission is received in Gravity Forms. This seamless workflow ensures you stay on top of customer issues and inquiries, without having to manually transfer information between systems. Save time, improve response rates, and enhance customer satisfaction with this powerful automation.

  1. When this happens...
    Gravity FormsGravity Forms
    Form Submission

    Triggers when the specified form is submitted.

    TriggerInstant
  2. automatically do this!
    Request Tracker (RT)Request Tracker (RT)
    Create Ticket

    Create a new ticket in Request Tracker.

    ActionWrite
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Supported triggers and actions

    • FormRequired

    Action
    Write
    • Ticket ID

    • Custom Field ID

    • SinceRequired

    • Per PageRequired

    Trigger
    Polling
    Try It
    • SinceRequired

    • Per PageRequired

    Trigger
    Polling
    Try It
    • Status

    • SinceRequired

    • Per PageRequired

    Trigger
    Polling
    Try It
gravity-forms logo
gravity-forms logo

About Gravity Forms

Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.
Learn more

Related categories

  • Forms & Surveys
  • WordPress

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request-tracker logo
request-tracker logo

About Request Tracker (RT)

Request Tracker (RT) is an open-source, enterprise-grade ticketing system.

Related categories

  • Support