GoTo Connect + Halo Service Solutions

Create tickets in Halo Service Solutions for every ended call in GoTo Connect

Streamline your customer service management by instantaneously creating a ticket in Halo Service Solutions whenever a call ends in GoTo Connect. This workflow enhances your response rate and operational efficiency by ensuring every customer interaction gets promptly logged and addressed. Thus, you can focus more on delivering stellar customer service than manually updating the system.

Streamline your customer service management by instantaneously creating a ticket in Halo Service Solutions whenever a call ends in GoTo Connect. This workflow enhances your response rate and operational efficiency by ensuring every customer interaction gets promptly logged and addressed. Thus, you can focus more on delivering stellar customer service than manually updating the system.

  1. When this happens...
    GoTo ConnectGoTo Connect
    All Direction Call Ended

    Triggers when a call is ended for the number specified for either incoming or outgoing calls.

    TriggerPolling
  2. automatically do this!
    Halo Service SolutionsHalo Service Solutions
    Create Ticket

    Creates a new Ticket in Halo.

    ActionWrite
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Supported triggers and actions

go-to-connect logo
go-to-connect logo

About GoTo Connect

GoTo Connect is a fully integrated business communications solution, with calls, meetings and messaging unified on one platform.

Related categories

  • Communication
halo-service-solutions logo
halo-service-solutions logo

About Halo Service Solutions

Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.

Related categories

  • Project Management