Glean + Tidio

Search in Glean when new contacts are sent from bot in Tidio

Save time and improve efficiency with this integrated workflow. As soon as a contact message is relayed from Tidio Bot, an immediate search is initiated within Glean. This streamlined process lets you focus on key tasks, eliminating the need for manual searches. Experience a smoother, more organized data consolidation by connecting Tidio and Glean.

Save time and improve efficiency with this integrated workflow. As soon as a contact message is relayed from Tidio Bot, an immediate search is initiated within Glean. This streamlined process lets you focus on key tasks, eliminating the need for manual searches. Experience a smoother, more organized data consolidation by connecting Tidio and Glean.

  1. When this happens...
    TidioTidio
    Contact Sent From Bot

    Triggers when a contact is sent from the chosen node in your bot.

    TriggerInstant
  2. automatically do this!
    GleanGlean
    Search

    Retrieve document and snippet results from Glean for a given query.

    ActionSearch
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Supported triggers and actions

    • Building Your Query

    • Enter your query here. Please test your query in the Glean search bar first.Required

    • Suggested fields

    • Number of query results (Suggested)

    • Use advanced search fields?

    Trigger
    Polling
    Try It
    • DatasourceRequired

    • Object TypeRequired

    • Document IDRequired

    • Version

    Action
    Write
    • Event Type/ActionRequired

    • Tracking TokensRequired

    Action
    Write
    • Document Info (URL or ID)Required

    • Query

    • Preferred Summary Length

    Action
    Write
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About Glean

Glean offers AI-powered search to give enterprise users the ability to search across organization-wide resources

Related categories

  • AI Tools
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tidio logo

About Tidio

Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
Learn more

Related categories

  • Customer Support