Create new Syncro contacts from new Freshservice users
This workflow springs into action when a new user appears in Freshservice, swiftly creating a corresponding contact in Syncro. It ensures your team always has up-to-date customer contacts, enhancing efficiency and precision of service management. This linkage between your IT service desk and your remote monitoring tool eliminates manual data entry and fosters a steady exchange of information across platforms.
This workflow springs into action when a new user appears in Freshservice, swiftly creating a corresponding contact in Syncro. It ensures your team always has up-to-date customer contacts, enhancing efficiency and precision of service management. This linkage between your IT service desk and your remote monitoring tool eliminates manual data entry and fosters a steady exchange of information across platforms.
- When this happens...New User
Triggers when a new User is created.
- automatically do this!Create Contact
Creates a Contact
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information