Microsoft Excel + Social Intents

Add new rows in Microsoft Excel when chats close in Social Intents

Stay organized and easily track all of your online interactions. With this workflow, when a chat is closed in Social Intents, it instantly adds a new row in Microsoft Excel. It's an efficient way to streamline your customer service follow-ups, ensuring no conversation gets overlooked. This automation saves you time and helps keep your valuable client interactions in one convenient location.

Stay organized and easily track all of your online interactions. With this workflow, when a chat is closed in Social Intents, it instantly adds a new row in Microsoft Excel. It's an efficient way to streamline your customer service follow-ups, ensuring no conversation gets overlooked. This automation saves you time and helps keep your valuable client interactions in one convenient location.

  1. When this happens...
    Social IntentsSocial Intents
    Chat Closed

    Triggers when a chat is closed by an agent.

    TriggerInstant
  2. automatically do this!
    Microsoft ExcelMicrosoft Excel
    Add Row

    Adds a new row to the end of a worksheet.

    ActionWrite
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Supported triggers and actions

    • App WidgetRequired

    Trigger
    Instant
    Try It
    • Plan Restrictions

    • Storage Source

    • Folder

    • WorkbookRequired

    • WorksheetRequired

    Trigger
    Polling
    Try It
    • Plan Restrictions

    • Storage Source

    • Folder

    • WorkbookRequired

    Trigger
    Polling
    Try It
    • Plan Restrictions

    • Storage Source

    • Folder

    • WorkbookRequired

    • WorksheetRequired

    Action
    Write
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excel logo

About Microsoft Excel

Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.
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Related categories

  • Microsoft
  • Spreadsheets

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About Social Intents

Social Intents lets you live chat with your customers in real-time to provide exceptional service.

Related categories

  • Customer Support