Discord + Novocall
Send Discord channel messages for new schedules in Novocall
Keep your Discord community in the loop as soon as you schedule a new event or action in Novocall. With this workflow, a new schedule occurrence in Novocall immediately propels a channel message in your selected Discord server. Enhance communication efficiency and keep everyone on the same page with the seamless integration between Novocall and Discord.
Keep your Discord community in the loop as soon as you schedule a new event or action in Novocall. With this workflow, a new schedule occurrence in Novocall immediately propels a channel message in your selected Discord server. Enhance communication efficiency and keep everyone on the same page with the seamless integration between Novocall and Discord.
- When this happens...New Schedule
Triggers when a customer makes a new appointment for a scheduled call.
- automatically do this!Send Channel Message
Post a new message to a specific #channel you choose.
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Cancel Appointment
Triggers when a customer cancels an existing appointment
Try ItIncoming Call
Triggers when a customer makes a new request for a callback. (Only at the very start of the call)
Try ItNew Schedule
Triggers when a customer makes a new appointment for a scheduled call.
Try ItSuccessful Call
Triggers when both customer & call rep have picked up the call. (Only after the call has completed)
Try It
Failed Call
Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
Try ItNew Message
Triggers when a new message is submitted.
Try ItReschedule Appointment
Triggers when a customer change an existing appointment
Try ItCustomer NumberRequired
Call Rep Number
Customer Call Status
Call Rep Call Status
Name
Email
Additional Info
Source
Lead Status
Note
Trigger automated call
