Create PagerDuty events when Dialpad call states change
Streamline your communication and incident response process with this workflow. When a call state changes within Dialpad, this automation swiftly creates a trigger event in PagerDuty. This smooth, real-time coordination between Dialpad and PagerDuty saves you time, ensures timely responses, and boosts operational efficiency in critical situations.
Streamline your communication and incident response process with this workflow. When a call state changes within Dialpad, this automation swiftly creates a trigger event in PagerDuty. This smooth, real-time coordination between Dialpad and PagerDuty saves you time, ensures timely responses, and boosts operational efficiency in critical situations.
- When this happens...Call State Changed
Triggers when a call state changes.
- automatically do this!Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.
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Call StatesRequired
Try ItApi Docs Info
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
Event Type
Assigned To
Service IDRequired
Try ItIntegration KeyRequired
Incident KeyRequired
Incident Key Filter Regex
Description
SMS directionRequired
Try ItCreate and Optionally Assign Contact in Dialpad
This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.
Integration KeyRequired
Incident KeyRequired
Incident Key Filter Regex
Description
Integration KeyRequired
DescriptionRequired
Incident Key
Incident Key Filter Regex
Source URL
Source Name