BugHerd + Zendesk

Create Zendesk tickets for new BugHerd tasks

Effortlessly streamline your issue tracking process with this BugHerd to Zendesk automation. Once a task is created in BugHerd, a new ticket will be generated in Zendesk, ensuring that every bug report is promptly addressed. Improve your team's efficiency and keep your customers satisfied by staying on top of issues and providing timely support.

When this happens...
Task Created
Triggers only when a task is created
TriggerInstant
automatically do this!
Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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Supported triggers and actions

- ProjectRequired
Trigger
Instant
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- ProjectRequired
Trigger
Instant
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- Project IDRequired
- Task IDRequired
- File NameRequired
- URLRequired
Action
Write
- NameRequired
- Feedback urlRequired
- Allow Public Feedback
Action
Write
- Project IdRequired
- Task IdRequired
- Description
- Severity
- Status
- Reported by user with email address
- Tags
- Due Date
- Assigned to email addresses
- External Id
- Custom Data
Action
Write

New Group
Triggers when a new group is created.
Trigger
Polling
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- ViewRequired
Trigger
Polling
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- Tags
Trigger
Instant
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- Who can view suspended tickets
Trigger
Polling
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- Organization
Trigger
Polling
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New View
Triggers when a new view is created.
Trigger
Polling
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- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write

Project Created
Triggers when a project is created.
Trigger
Polling
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- ProjectRequired
Trigger
Instant
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- Project IDRequired
- Task IDRequired
- User email address
- CommentRequired
Action
Write
- Project IDRequired
- DescriptionRequired
- SeverityRequired
- StatusRequired
- Reported by user with email address
- Tags
- Assigned to Users with Email addresses
- External Id
- Custom Data
Action
Write
- Project IDRequired
- External ID
Action
Search
- TagsRequired
Trigger
Polling
Try It
- Organization
Trigger
Polling
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New Organization
Triggers when a new organization is created.
Trigger
Polling
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- Ticket (Required for non-admins)
Trigger
Polling
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New User
Triggers when a new user is created.
Trigger
Polling
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

About BugHerd

A visual feedback tool for websites. It's like using sticky-notes to pin client feedback and track bugs directly on a page.

Learn more

Related categories

Developer Tools

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

Related categories

Customer Support

BugHerd + Zendesk

Create Zendesk tickets for new BugHerd tasks

Comment Created

Task Created

Add an Attachment to a Task

Create a Project

Update a Task

New Group

New Ticket in View

Tag Added to User

New Suspended Ticket

Updated Ticket

New View

Create Organization

Create Ticket

Add Comment to Ticket

Update Organization

Update User

API Request (Beta)

Find Ticket Comments

Find a Group

Find an Organization

Find or Create Organization

Project Created

Task Created or Updated

Add a Comment to a Task

Create a New Task

Find Task by External Id

New Tag Added to Ticket

New Ticket

New Organization

New Action on Ticket

New User

Delete User

Remove Tag(s) from Ticket

Attach File to Ticket

Add Tag(s) to Ticket

Update Ticket

Create User

Find an Agent

Find Tickets

Find Latest Comment

Find a User

Find or Create User

About BugHerd

Related categories

About Zendesk

Related categories

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