BaseLinker + Freshdesk
Create tickets in Freshdesk when order statuses change in BaseLinker
Optimize your customer service efficiency with this seamless workflow. When an order status changes in BaseLinker, a corresponding ticket is generated in Freshdesk. This not only ensures real-time communication with your customers but also eliminates the need to manually monitor order updates. Improve your team's productivity and enhance your customer service experience with this easy automation.
Optimize your customer service efficiency with this seamless workflow. When an order status changes in BaseLinker, a corresponding ticket is generated in Freshdesk. This not only ensures real-time communication with your customers but also eliminates the need to manually monitor order updates. Improve your team's productivity and enhance your customer service experience with this easy automation.
- When this happens...Order Status Changed
Triggers when the status is changed on a order.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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New Invoice
Triggers when a new invoice is created.
Try ItOrder statusRequired
Try ItOrder statusRequired
Creation date (in unix time format)
Currency symbol
Payment method
Cash on delivery
Order is already paid?
Buyer comments
Seller comments
Buyer e-mail address
Buyer phone number
Delivery method name
Gross delivery price
Delivery address - name and surname
Delivery address - company
Delivery address - street and number
Delivery address - postcode
Delivery address - city
Delivery address - state
Delivery address - country code (two-letter, e.g. EN)
Pick-up point delivery - pick-up point identifier
Pick-up point delivery - pick-up point name
Pick-up point delivery - pick-up point address
Pick-up point delivery - pick-up point postcode
Pick-up point delivery - pick-up point city
Billing details - name and surname
Billing details - company
Billing details - Vat Reg. no./tax number
Billing details - street and house number
Billing details - postcode
Billing details - city
Billing details - state
Billing details - country code (two-letter, e.g. EN)
Wants an invoice
additional field 1
additional field 2
storage
storage id
product id
variant id
product nameRequired
product sku
product ean
product attributes
single item gross priceRequired
VAT rate
Quantity of piecesRequired
single item weight
order idRequired
courier codeRequired
package numberRequired
pickup dateRequired
New Order
Triggers when a new order is confirmed.
Try Itorder idRequired
series id
order idRequired
payment doneRequired
payment date
payment comment
Order IDRequired
