tawk.to + Zendesk

Create new Zendesk tickets when chats start in tawk.to

When a new chat begins in tawk.to, this workflow immediately creates a ticket in Zendesk. This ensures that all customer inquiries are quickly and efficiently recorded, allowing your team to manage customer service seamlessly. Enjoy streamlined communication without manual effort using this tawk.to to Zendesk automation.

When a new chat begins in tawk.to, this workflow immediately creates a ticket in Zendesk. This ensures that all customer inquiries are quickly and efficiently recorded, allowing your team to manage customer service seamlessly. Enjoy streamlined communication without manual effort using this tawk.to to Zendesk automation.

  1. When this happens...
    tawk.totawk.to
    New Chat Started

    Triggers when the first message in a chat is sent by a visitor or agent.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • PropertyRequired

    Trigger
    Instant
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    • PropertyRequired

    Trigger
    Instant
    Try It
    • TagsRequired

    Trigger
    Polling
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    • Organization

    Trigger
    Polling
    Try It
tawk-to logo
tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn more

Related categories

  • Customer Support
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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