OneDesk + SurveyMonkey

Create private OneDesk messages from new SurveyMonkey response

Survey responses rolling in? No need to monitor manually. With this integration, once your item requester has filled out the customer survey you sent them, a link will appear as an internal message inside the OneDesk ticket details.

When this happens...
New Response Notification With Answers
Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.
TriggerInstant
automatically do this!
Create Comment
Creates a new comment on a work item.
ActionWrite

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Supported triggers and actions

- SurveyRequired
- Collector
Trigger
Instant
Try It
- First NameRequired
- Last NameRequired
- EmailRequired
- Contact List
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Search ByRequired
- ValueRequired
Action
Search
- Item TypeRequired
- Updates OnRequired
- Ignore My Own Changes
Trigger
Polling
Try It

- Updates OnRequired
- Ignore My Own Changes
Trigger
Polling
Try It
- Item TypeRequired
Trigger
Polling
Try It

- Updates OnRequired
Trigger
Polling
Try It
- ItemRequired
- Post TypeRequired
- CommentRequired
Action
Write
- Customer's emailRequired
- Customer's first nameRequired
- Customer's last nameRequired
- Customer Type
- Customer OrganizationRequired
Action
Write
- UserRequired
- ItemRequired
- WorkRequired
- Percent completedRequired
- Billable
- Comment
- lifecycleStatus
- Start date & timeRequired
- Finish date & timeRequired
Action
Write
- ItemRequired
- Lifecycle Status
- Name
- Custom Field(s)
- Priority
- Description
- Percent Completed
- Agile Points
- Item type
Action
Write
- Field to search by Required
- Search criteraRequired
Action
Search

- SurveyRequired
- Collector
Trigger
Instant
Try It
- SurveyRequired
- Email CollectorRequired
- Contact Email(s)Required
- Message Subject
- Message Body
- Hide "Powered by SurveyMonkey"
Action
Write
- SurveyRequired
- CollectorRequired
Action
Search
- SurveyRequired
Action
Search
- Comment Posted OnRequired
- Public or Internal messageRequired
Trigger
Polling
Try It
New Portfolio
Triggers when a new portfolio is created.
Trigger
Polling
Try It
- Billable
Trigger
Polling
Try It
New Project
Triggers when a new project is created.
Trigger
Polling
Try It
- TypeRequired
- NameRequired
- Description
- Portfolio(s)
Action
Write
- NameRequired
- Item typeRequired
- ProjectRequired
- Description
- Requester Emails
- Requester ID
- Priority
Action
Write
- User TypeRequired
- Team/Account
- First Name
- Last Name
- EmailRequired
- Administrator
Action
Write
- Container TypesRequired
- Search ByRequired
- Search criteraRequired
Action
Search

About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Related categories

Project Management

About SurveyMonkey

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

Related categories

Forms & Surveys

OneDesk + SurveyMonkey

Create private OneDesk messages from new SurveyMonkey response

Supported triggers and actions

New Response Notification

Create Contact

API Request (Beta)

Find Contact

Item Updated

Project Updated

New Task/Ticket

New User/Customer

Create Comment

Create New Customer

Create Timesheet

Update Work Item

Find Work Item

New Response Notification With Answers

Send Survey

Find Collector

Find Survey

New Comments

New Portfolio

New Timesheet Created

New Project

Create Container

Create Item

Create New User

Find Container

About OneDesk

Related categories

About SurveyMonkey

Related categories

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