ManageEngine ServiceDesk Plus Cloud + Paperless Forms
Update requests in ManageEngine ServiceDesk Plus Cloud when new entries are added in Paperless Forms
Effortlessly keep your service requests up-to-date with this Paperless Forms and ManageEngine ServiceDesk Plus Cloud workflow. When a new entry is submitted in Paperless Forms, this automation updates the corresponding request in ManageEngine ServiceDesk Plus Cloud, ensuring your team always has the latest information to work with. Streamline your processes and maintain accurate service request records, so you can focus on providing the best support experience.
Effortlessly keep your service requests up-to-date with this Paperless Forms and ManageEngine ServiceDesk Plus Cloud workflow. When a new entry is submitted in Paperless Forms, this automation updates the corresponding request in ManageEngine ServiceDesk Plus Cloud, ensuring your team always has the latest information to work with. Streamline your processes and maintain accurate service request records, so you can focus on providing the best support experience.
- When this happens...New Entry (Rest)
Triggers when a new entry is submitted.
- automatically do this!Update Request
Updates an existing request.
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Form Name
Try ItService Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Custom Field
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Custom Field
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Custom Field
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.
