LiveChat + Oracle Eloqua

Create records in Oracle Eloqua from finished chats in LiveChat

Streamline your customer communication process with this seamless workflow. When a chat in LiveChat concludes, a new record is instantly created in Oracle Eloqua. This process not only saves valuable time but also ensures every finished conversation is effectively logged and ready for follow up in your Oracle Eloqua system. Enhance your customer engagement efficiency with this nifty integration.

When this happens...
Finished Chat
Triggers when the chat is ended.
TriggerInstant
automatically do this!
Create Record
Creates a new record.
ActionWrite

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Supported triggers and actions

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
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New Chat
Triggers when the chat is started.
Trigger
Instant
Try It
New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
Try It
New Contact
Triggers when a new contact is created in Oracle Eloqua.
Trigger
Polling
Try It
- Custom Object TypeRequired
Trigger
Polling
Try It

- Record TypeRequired
Trigger
Polling
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Updated Contact
Triggers when a contact is updated in Oracle Eloqua.
Trigger
Polling
Try It

Create Contact
Creates a new contact.
Action
Write
- Record TypeRequired
- IdRequired
Action
Write
- Account IDRequired
Action
Write
- Custom Object TypeRequired
- IDRequired
- Current Status
- Source Template ID
- Created By Name
- Updated By Name
- Contact ID
- Unique Code
- Record Status
- Is Mapped
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Custom Object TypeRequired
- Id
- Name
Action
Search
- Search ByRequired
- Search TermRequired
Action
Search

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
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New Ticket
Triggers when the ticket is created.
Trigger
Instant
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New Account
Triggers when a new account is created in Oracle Eloqua.
Trigger
Polling
Try It
- Custom Object TypeRequired
Trigger
Polling
Try It
- Record TypeRequired
Trigger
Polling
Try It
Updated Account
Triggers when an account is updated in Oracle Eloqua.
Trigger
Polling
Try It
Create Account
Creates a new account.
Action
Write
- Custom Object TypeRequired
- NameRequired
- Description
- Current Status
- Source Template ID
- Created By Name
- Updated By Name
- Contact ID
- Unique Code
- Record Status
- Is Mapped
Action
Write
- Record TypeRequired
Action
Write
- Contact IDRequired
Action
Write
- Record TypeRequired
- Record IDRequired
Action
Write
- Search ByRequired
- Search TermRequired
Action
Search
- Record TypeRequired
- Id
- Name
Action
Search

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Learn more

Related categories

Customer Support

About Oracle Eloqua

Oracle Eloqua is a cloud-based marketing automation platform that helps businesses manage and optimize their marketing campaigns.

LiveChat + Oracle Eloqua

Create records in Oracle Eloqua from finished chats in LiveChat

Supported triggers and actions

Chat Changed

New Chat

New Visitor in Queue

New Contact

New or Updated Custom Object Data

New Record

Updated Contact

Create Contact

Delete Record

Update Account

Update Custom Object Data

API Request (Beta)

Find Custom Object Data

Find Account

Finished Chat

New Ticket

New Account

New Custom Object Data

New or Updated Record

Updated Account

Create Account

Create Custom Object Data

Create Record

Update Contact

Update Record

Find Contact

Find Record

About LiveChat

Related categories

About Oracle Eloqua

Related categories

Related Zap Templates

Related Zap Templates