The account where to check for new tasks.

Account in which the timer will be started.

Work time tracker for freelancers and teams. Simple tracking, lots of integrations, billable rates, budgets, reporting, and monitoring.

TMetric

Select “Yes” to [stop this Zap step](https://help.zapier.com/hc/en-us/articles/20505304170637-Review-Zap-run-statuses#h_01HD20969HPZ01ENM30NQR79X5) if the app returns an error and enable automatic authentication refresh. Select “No” to run the Zap step regardless of errors. Learn more about [API Request action error handling](https://help.zapier.com/hc/en-us/articles/12899473501453#h_01JKRBY68EDXBB1V817DSTRZ0N).

Requests can only be made to domains associated by this application. Read more about [API Request Setup](https://help.zapier.com/hc/en-us/articles/12899607716493).

Any parameters added to a URL will be URL-encoded and appended to the request URL to pass additional data to the API request.

These headers and values will be applied to the request in addition to any headers created as part of authentication. Authentication headers are added automatically.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Jira Service Management

When a new task arises in TMetric, this workflow helps you create a request in Jira Service Management instantly. It simplifies your workflow by seamlessly connecting TMetric and Jira, allowing you to respond to tasks efficiently. No longer worry about manual data entry, this automation offers you the convenience of streamlining your process, giving you back valuable time to focus on more important matters.

Jira Service Management + TMetric

Create Jira Service Management requests from new TMetric tasks

Supported triggers and actions

New Task

Stop Timer

Create Time Entry

Updated Request

API Request (Beta)

Start Timer

Create Task

New Request

Create Request

About Jira Service Management

Related categories

About TMetric

Related categories