Select “Yes” to [stop this Zap step](https://help.zapier.com/hc/en-us/articles/20505304170637-Review-Zap-run-statuses#h_01HD20969HPZ01ENM30NQR79X5) if the app returns an error and enable automatic authentication refresh. Select “No” to run the Zap step regardless of errors. Learn more about [API Request action error handling](https://help.zapier.com/hc/en-us/articles/12899473501453#h_01JKRBY68EDXBB1V817DSTRZ0N).

Requests can only be made to domains associated by this application. Read more about [API Request Setup](https://help.zapier.com/hc/en-us/articles/12899607716493).

Any parameters added to a URL will be URL-encoded and appended to the request URL to pass additional data to the API request.

These headers and values will be applied to the request in addition to any headers created as part of authentication. Authentication headers are added automatically.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Jira Service Management

Alphanumeric, no spaces, hyphens are allowed

Valid options are default, arcade, correct, fail, harp, reveal, bubble, doorbell, flute, money, scifi, clear, elevator, guitar, pop

They can break through focus mode restrictions

Push by Techulus allows you to get custom real-time notifications on your iOS & Android devices.

Push by Techulus

Stay on top of your service requests without missing a beat. With this efficient workflow, every new request in your Jira Service Management system triggers an instant alert delivered by Push by Techulus. This automatic notification system ensures prompt attention to your service requirements, promoting seamless and reliable operations.

Jira Service Management + Push by Techulus

Send notifications via Push by Techulus for new requests in Jira Service Management

Supported triggers and actions

New Request

Create Request

Send Notification

Updated Request

API Request (Beta)

About Jira Service Management

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About Push by Techulus

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