Google Sheets + Novocall
Create spreadsheet columns in Google Sheets for new messages in Novocall
Boost your productivity by using this workflow that responds to a new message in your Novocall app and promptly creates a corresponding column in your Google Sheets app. Save valuable time sorting through messages and manually entering data. This seamless process connects your customer communications directly to your data tracking, enhancing the efficiency of your operations. Benefit from an organized, up-to-date records system that transforms your customer engagement into manageable data.
Boost your productivity by using this workflow that responds to a new message in your Novocall app and promptly creates a corresponding column in your Google Sheets app. Save valuable time sorting through messages and manually entering data. This seamless process connects your customer communications directly to your data tracking, enhancing the efficiency of your operations. Benefit from an organized, up-to-date records system that transforms your customer engagement into manageable data.
- When this happens...New Message
Triggers when a new message is submitted.
- automatically do this!Create Spreadsheet Column
Create a new column in a specific spreadsheet.
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Cancel Appointment
Triggers when a customer cancels an existing appointment
Try ItIncoming Call
Triggers when a customer makes a new request for a callback. (Only at the very start of the call)
Try ItNew Schedule
Triggers when a customer makes a new appointment for a scheduled call.
Try ItSuccessful Call
Triggers when both customer & call rep have picked up the call. (Only after the call has completed)
Try It
Failed Call
Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
Try ItNew Message
Triggers when a new message is submitted.
Try ItReschedule Appointment
Triggers when a customer change an existing appointment
Try ItCustomer NumberRequired
Call Rep Number
Customer Call Status
Call Rep Call Status
Name
Email
Additional Info
Source
Lead Status
Note
Trigger automated call
