Google Drive + Mojo Helpdesk

Create tickets in Mojo Helpdesk from new folders in Google Drive

Create a seamless workflow between Google Drive and Mojo Helpdesk. With this setup, every time a new folder is added in Google Drive, a ticket gets generated in Mojo Helpdesk. This efficient and timely process ensures you don't need to manually monitor folder activities as the workflow does it for you, allowing you to focus your time on responding to helpdesk tickets.

Create a seamless workflow between Google Drive and Mojo Helpdesk. With this setup, every time a new folder is added in Google Drive, a ticket gets generated in Mojo Helpdesk. This efficient and timely process ensures you don't need to manually monitor folder activities as the workflow does it for you, allowing you to focus your time on responding to helpdesk tickets.

  1. When this happens...
    Google DriveGoogle Drive
    New Folder

    Triggers when a new folder is added directly to a specific folder (but not its subfolders).

    TriggerPolling
  2. automatically do this!
    Mojo HelpdeskMojo Helpdesk
    Create Ticket

    Triggers when new unassigned ticket is created.

    ActionWrite
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Supported triggers and actions

    • Drive

    • Folder

    • Include Subfolders?

    • Subfolder Depth Limit

    • Include Deleted Files?

    Trigger
    Polling
    Try It
    • Drive

    • Folder

    • Include Deleted

    Trigger
    Polling
    Try It
    • Drive

    • Folder

    • FileRequired

    • Confirm deletionRequired

    Action
    Write
    • Drive

    • Folder

    • FileRequired

    • Convert to Document?

    • File Name

    • File Extension

    • Idempotency Key

    Action
    Write
google-drive logo
google-drive logo

About Google Drive

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.
Learn more

Related categories

  • File Management & Storage
  • Google

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mojo-helpdesk logo
mojo-helpdesk logo

About Mojo Helpdesk

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.

Related categories

  • Customer Support

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