Google Business Profile + Microsoft Dynamics 365 CRM
Create cases/incidents in Microsoft Dynamics 365 CRM for new reviews in Google My Business
Streamline your customer feedback management with this workflow. When a new review is posted on Google My Business, it creates a corresponding case in Microsoft Dynamics 365 CRM. This automation helps ensure rapid and efficient response to customer reviews, enhancing your overall business reputation management strategy.
Streamline your customer feedback management with this workflow. When a new review is posted on Google My Business, it creates a corresponding case in Microsoft Dynamics 365 CRM. This automation helps ensure rapid and efficient response to customer reviews, enhancing your overall business reputation management strategy.
- When this happens...New Review
Triggers when a new review is created.
- automatically do this!Create Case/Incident
Creates a new case/incident.
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About Google Business Profile
Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.
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About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
