Freshservice + MessageBird
Create MessageBird contacts from new Freshservice tickets
Stay on top of customer support and enhance communication with this Freshservice and MessageBird automation. Whenever a new ticket is created in Freshservice, a contact will be added in MessageBird, allowing you to streamline your customer service process and effectively manage client inquiries. This intuitive workflow helps improve team efficiency and ensures no support request gets left behind.
Stay on top of customer support and enhance communication with this Freshservice and MessageBird automation. Whenever a new ticket is created in Freshservice, a contact will be added in MessageBird, allowing you to streamline your customer service process and effectively manage client inquiries. This intuitive workflow helps improve team efficiency and ensures no support request gets left behind.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshservice.
- automatically do this!Create Contact
Creates a new contact.
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information